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Help Center » Troubleshooting Guide » Is my order ok?

Is my order ok?

You can check the status of your floor plan by following the steps described on View orders. Our turnaround is within 24 hours.

If you have not received your floor plan after 24 hours after you sent your order for processing, please contact us via chat, or send an email to help@cubicasa.com.

Note: The 24 hour delivery does not apply if:

  • The total area exceeds 10 000 sq ft.
  • The user didn’t follow the best scanning techniques.
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Digital GLA is LIVE

We launched a new solution for appraisals that allows capturing Gross Living Area (GLA) with a mobile device. Our new digital GLA service allows you to get true GLA according to ANSI standards without measuring or drawing.

Interested in testing CubiCasa Digital GLA? We’d love to know how our scanning technology compares with your current floor plan sketch and GLA numbers. Connect with our sales team at sales@cubicasa.com.

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