You can check the status of your floor plan by following the steps described on View orders. Our turnaround is within 24 hours.
If you have not received your floor plan after 24 hours after you sent your order for processing, please contact us via chat, or send an email to firstname.lastname@example.org.
Note: The 24 hour delivery does not apply if:
- The total area exceeds 10 000 sq ft.
- The user didn’t follow the best scanning techniques.